Terms and Conditions

We look forward to serving you as a Patel Trading member. Your membership and the privileges and conditions of membership are described below. If you have any questions, please ask our staff at the counter or contact us.

Membership

  1. Membership is available to all qualifying businesses. No retail.
  2. We reserve the right to refuse membership to any applicant and membership is revocable without cause.
  3. Membership is subject to any and all rules adopted by Patel Trading including our privacy policies and practices, and they may be amended from time to time without notice.

Membership Cards

  1. You will be requested to show your card when checking out at the register.
  2. If your card is ever lost or stolen, please report to us immediately
  3. Cards remain the property of Patel Trading and must be returned upon request.
  4. Cards are not transferable.
  5. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price. This is in addition to your rights under the Australian Consumer Law.

Prices

  1. Each item is marked with an item number or a UPC Code. The price of the item, along with the description and identifying number, is posted above or below the item. We reserve right to correct any errors in posted prices at our discretion.

Payment / Refunds / Exchanges

  1. We welcome cash, debit/ATM cards, VISA &Mastercard. Minimum EFTPOS amount is $10.00. No cash-out option is available.
  2. Any exchange or refund on purchases must be made within 10 days, accompanied by the sales receipt.
  3. DAIRY and FROZEN products are non-refundable, so please choose size and quantity carefully.
  4. Patel Trading does not accept manufacturers' discount coupons or other retail establishment discount coupons.
  5. "$100 Monthly Scheme" - Multiple transactions are accepted to reach $100 mark for our promotional scheme. Customers must keep their receipts between 1st-31st of the same month. No other alternatives are offered to our "$100 Monthly Scheme".

General Policies

  1. Members are welcome to bring their children and up to two guests into the warehouse, however, only the members may purchase items.
  2. Parents are responsible for their children and should not leave them unattended.
  3. Members are responsible for their guests and other family members.
  4. Patel Trading reserves the right to inspect any container, backpack, briefcase, etc., upon entering or leaving the warehouse.
  5. To ensure that all members are correctly charged for the merchandise purchased, all receipts and merchandise will be inspected as you leave the warehouse.
  6. Shirts and shoes are required.

Privacy

  1. We respect your right to privacy. We do not sell or rent your personal information. We do not, share or disclose it to third parties without your prior consent, except in the circumstances described in this privacy policy. In addition, your ability to make informed choices about the disclosure and uses of your personal information is important to us. This privacy policy explains our practices regarding the collection, use, disclosure (including overseas disclosure), protection, access and correction of your personal information. We may change this privacy policy at any time without notice. We will post a notice of material changes on our website, and any changes will be reflected on this page.

Enquiries

  1. For any enquiry please send us an email to pateltrading48@yahoo.com.au.